Covid-19 Alert Levels & what they mean for Forté customers

Level 4

SHOWROOMS
Forté showrooms in areas where Alert Level 4 applies are closed

SAMPLE REQUESTS
If Auckland (where our warehouse is located) is in Alert Level 4, samples cannot be prepared or dispatched until Alert Level 3 is reached

ORDERS - DELIVERIES
If Auckland (where our warehouse is located) is in Alert Level 4, orders cannot be prepared or dispatched until Alert Level 3 is reached

ORDERS - COLLECTIONS
If Auckland (where our warehouse is located) is in Alert Level 4, orders cannot be collected until we reach Alert Level 3

Level 3

SHOWROOMS
Forté showrooms in areas where Alert Level 3 applies are closed to the public. Contactless pickups can be made from these showrooms by prior arrangement. Please ensure you follow all government protocol

SAMPLE REQUESTS
If Auckland (where our warehouse is located) is in Alert Level 3, samples continue to be dispatched. Our warehouse staff operate following required government protocol

ORDERS - DELIVERIES
If Auckland (where our warehouse is located) is in Alert Level 3, orders continue be dispatched. Our warehouse staff operate following required government protocol

ORDERS - COLLECTIONS
If Auckland (where our warehouse is located) is in Alert Level 3, contactless pickups can be made from our warehouse by prior arrangement. Payment must be made prior to collection. Please ensure you follow all government protocol

Level 2

SHOWROOMS
Forté showrooms in areas where Alert Level 2 applies are open to the public, with the required government protocol in place. Please ensure you follow all government protocol when visiting

SAMPLE REQUESTS
If Auckland (where our warehouse is located) is in Alert Level 2, samples continue to be dispatched. Our warehouse staff operate following required government protocol

ORDERS - DELIVERIES
If Auckland (where our warehouse is located) is in Alert Level 2, orders continue be dispatched. Our warehouse staff operate following required government protocol

ORDERS - COLLECTIONS
If Auckland (where our warehouse is located) is in Alert Level 2, contactless pickups can be made from our warehouse. Please ensure you follow all government protocol

Level 1

SHOWROOMS
Forté showrooms in areas where Alert Level 1 applies are open to the public, with the required government protocol in place

SAMPLE REQUESTS
If Auckland (where our warehouse is located) is in Alert Level 1, samples continue to be dispatched. Our warehouse staff operate following required government protocol

ORDERS - DELIVERIES
If Auckland (where our warehouse is located) is in Alert Level 1, orders continue be dispatched. Our warehouse staff operate following required government protocol

ORDERS - COLLECTIONS
If Auckland (where our warehouse is located) is in Alert Level 1, pickups can be made from our warehouse. Please ensure you follow all government protocol

Should you require any assistance, please feel free to contact us on 0800 35 66 77 or using our website chat.

Thank you, from the team at Forté