Buyer Awareness - Natural Timber Products
October 27, 2018
We endeavor to educate our customers honestly and clearly about what to expect from a natural timber product to ensure you don't get any unexpected or unwanted surprises.
Batch Variation
There may be natural colour variation between batches - it is recommended to request a current batch sample if this is of concern to you. Note: There will be colour variation within batches that cannot be represented from a small sample.
Colour and Grain Variation
Wood is a natural product and will vary in colour and grain pattern from piece to piece. Please understand that product will differ to what is shown by a display panel or sample. This variation is part of the natural character of the product and should not be considered a fault.
COLOUR CHANGE over time
Natural wood products react to sunlight, resulting in fading or darkening over time. For example, a natural non-coloured Oak turns more golden from sunlight exposure. This is a naturally occurring process and is not considered a product fault. In general, lighter colours tend to darken while darker colours are more likely to fade. For more information see our article Understanding the Effect of Sunlight & UV on Timber Flooring & Wood Products.
For more similar information check out the articles linked below.
