All our products are designed for minimal maintenance, but we'll provide a care guide and talk you through what's needed to keep it performing beautifully. You're backed by our 25-year warranty, and our aftercare service is available for the life of your product – whether you have questions about cleaning, repairs or long-term performance.
How do I repair dents and scratches on my Forté floor?
Small Surface Scratches - You could look using Osmo Maintenance Oil (Hardwax or Silkmatte finishes) or Bona HD Traffic Extra Mat Polyurethane (Lacquer Finishes and apply this with an artist brush over the scratch. This should disguise the white mark and seal in any exposed timber.
Medium scratches or small dents - You could look at wax filling these. Briwax Filler Sticks are what we recommend. Just look for the shades that are a close match to your floor.
Major Dents and Scratches - Major damage will require a timber repair specialist or removal of the damaged plank and installation of a new one. This should only be carried out by a professional floor installer.
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What is covered and not covered on my Forté floor?
Please refer to our Structural Warranty – Timber Flooring & Wall Panelling.
How do I care for my Forté floor?
Lacquer finishes
1. Clean the floor from sand, dust and other debris with a vacuum cleaner with a soft bristle head. To prevent damage to the lacquer finish of your floor, ensure the wheels of the vacuum are clean and freewheeling.
2. Clean with a Bona® Spray Mop and microfiber pad using Bona® Wood Floor Cleaner solution. Mop along the length of the board. Wipe the surface using a microfiber mop until the floor is nearly dry. Alternatively, use a Kärcher FC5 Floor Cleaner.
Hardwax oil & silkmatte finishes
1. Clean the floor from sand, dust and other debris with a vacuum cleaner with a soft bristle head. To prevent damage to the lacquer finish of your floor, ensure the wheels of the vacuum are clean and freewheeling.
2. Clean with a microfiber mop using the Osmo wash and care. Alternatively, use a Kärcher FC5 Floor Cleaner.
For more information, refer to our Forte Care and Maintenance Guide or read our article here.
How do I protect and maintain my Forté floor?
For more information regarding periodic maintenance, please refer to our Flooring Care and Maintenance Guide.
Can I paint or stain Millboard?
No. Millboard composite decking is designed to retain its colour naturally over time, without the need for painting or staining. Applying paint or stain is not recommended, as it is unlikely to adhere permanently to the surface.
Do I need to seal Millboard?
No, all Millboard composite decking is surface-sealed in the factory to ensure it arrives in premium condition. It is designed to retain its colour without any staining or re-finishing over time.
Does Millboard require maintenance?
Millboard requires very minimal maintenance - see our article on this topic for more information.
How do I clean my Millboard deck?
Refer to our Millboard Decking Care & Maintenance Guide for information on this topic.
How do I care for cabinetry made from Alor panels?
Treat cabinetry made from Alor panels as you would with any timber panels. Regular dusting and occasional cleaning with a damp cloth and mild detergent will keep them looking great. Avoid using harsh chemicals or abrasive cleaners.
Forté Aftercare Guide
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